Support
Contact us
Email [email protected] and we'll reply within one business day. Please include your workspace name and, for app issues, your iPhone model and the app version (shown in Settings → About).
Already a customer?
Sign in and open a ticket from Dashboard → Support. Tickets go straight to our team and you can follow replies there.
Signing in to the iOS app
The app uses the same account as your Tesan AI dashboard. Choose Phone or Email on the sign-in screen and enter the 6-digit code we send you. If you don't have an account yet, contact us to set up your business workspace.
Deleting your account
In the app, go to Settings → Delete account. This permanently deletes your login and removes you from your workspaces. To delete an entire business workspace and its data, the workspace owner can email us.
AI features
Receipt scanning, the assistant, the lead capture agent, and the website design assistant use third-party AI providers. The app asks your permission before using them. See our Privacy Policy for details.