Privacy Policy

The Center for Musculoskeletal Disorders ("CMD", "we", "us") operates this website to help patients learn about our practice and request appointments. Our main office is located at 177 N Dean St, Ste 301, Englewood, NJ 07631. This policy explains what information we collect through this website and how we use it.

This policy covers our website only. Protected health information you share with us as a patient is governed by our Notice of Privacy Practices under HIPAA, available at our offices on request.

When you use our forms, we collect the information you choose to provide:

• Contact details: name, phone number, and email address
• Appointment details: preferred office, specialty, dates, and a description of your injury or symptoms
• Insurance information, when you choose to provide it
• Your communication preferences, including whether you opted in to text messages

Like most websites, our hosting infrastructure also records basic technical data (such as IP address and browser type) for security and to keep the site working.

• To respond to your appointment request and schedule your visit
• To communicate with you about your care, including reminders and follow-ups
• To verify insurance coverage when you ask us to
• To operate, secure, and improve this website

We do not sell your personal information.

If you check the SMS opt-in box on one of our forms, you consent to receive text messages from CMD at the mobile number you provided, including appointment reminders, scheduling updates, and customer-care messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase or treatment. You can reply STOP at any time to unsubscribe, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except as necessary for the service providers that deliver our messages (who may not use it for any other purpose) or as required by law.

We share personal information only with:

• Service providers who help us run this website, scheduling, and messaging, bound to use it only on our behalf
• Other treating providers or facilities involved in your care, with your direction
• Authorities when required by law, subpoena, or to protect safety

We keep appointment-request information for as long as needed to serve you and meet our legal obligations, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information; no method of transmission over the internet is 100% secure.

• Opt out of SMS at any time by replying STOP to any message
• Ask us to access, correct, or delete the contact information you submitted through this site
• Contact us with any privacy question or request using the details below

This website is not directed to children under 13, and we do not knowingly collect personal information from them online. Appointment requests for minors should be submitted by a parent or guardian.

We may update this policy from time to time; the effective date above reflects the latest version. Questions or requests:

The Center for Musculoskeletal Disorders
177 N Dean St, Ste 301, Englewood, NJ 07631
Phone: 201-366-9377
Email: [email protected]